With proof of purchase, we will assist with and honor any warranty provided by the manufacturer. Additionally, we will cover manufacturer defects or damages from shipping when reported within 7 days of receipt, as well as materials and operating mechanisms for three years after purchase. Motorization components and accessories have a five year limited warranty, excluding batteries.
We will not cover product failures due to the following: improper installation, normal wear and tear, excessive exposure to moisture, heat or sunlight, damage from children, adults or animals, improper cleaning or an alteration of any kind.
After a year or more post purchase, the customer is responsible for any shipping costs associated with a warranty repair.
If a warranty has expired, some repairs are possible for a nominal fee. In many cases a repair kit with parts and instructions can be supplied to the customer.